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The augmented business analyst with generative AI

Thilo Hermann
4 min readNov 11, 2024

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Generated by Microsoft Copilot

Revolutionizing everyday experience with automation and contextual intelligence

Generative AI (Gen AI) is transforming the software development landscape, as demonstrated in Capgemini Research Institute’s latest report (CRI report), Turbocharging Software with Gen AI [1]. Here I’ll look at how Gen AI is revolutionizing the everyday experience of the business analyst, through augmenting traditional methodologies with advanced automation and contextual intelligence.

Gen AI is augmenting various business analysis tasks, focusing on writing epics, user stories and acceptance criteria, creating use cases and personas, generating diagrams and facilitating brainstorming sessions on specific topics. It’s also creating user interfaces, from sketches and wireframes to mock-ups and minimum viable products (MVPs). All whilst ensuring that quality requirements are aligned with ISO 25010 standards. The technological foundation of this integration is anchored in advanced retrieval augmented generation (RAG) techniques that use customer documents as contextual data to deliver tailored solutions.

The role of the business analyst is about listening, analyzing, reading, and writing

Business analysis tasks such as writing epics, user stories, and acceptance criteria traditionally require significant…

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Thilo Hermann
Thilo Hermann

Written by Thilo Hermann

Thilo has more than 25 years of experience in IT Architecture and worked for several clients in Germany. He’s located in Stuttgart and works at Capgemini.

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